• Supply chain & warehousing
  • Healthcare & technology
  • Projects & implementation

Senior operations help, without the full-time hire.

Fractional help with inventory, warehousing and logistics, workflow and system design, and project delivery. For teams with broken workflows, stock they can’t trust, growth that’s outrunning the process, or a project nobody owns.

Book a discovery call Send a short note Explore our capabilities

Taking on new projects, a few at a time.

Vancouver-based. Primarily remote across Canada, with on-site work beyond Vancouver when the scope calls for it.

When the operation runs on workarounds, something needs to change.

  • Inventory counts don’t match the system.

    Stock goes missing, and nobody’s sure which number is right.

  • Work stalls at the handoffs.

    Duplicate data entry, with spreadsheets filling the gaps between systems.

  • Growth has outpaced the process.

    Ownership and capacity gaps are starting to show.

  • Important projects keep slipping.

    Everyone owns a piece. Nobody owns the whole effort.

  • You need senior help, not a permanent hire.

    The work calls for experience, but not a full-time salary yet.

The numbers we get called in to move.

Anonymized results from manufacturing, warehouse, e-commerce and pharmacy operations. Each bar is drawn to its own scale.

Pick errors

0.03%

Before4–5%
After0.03%
0%5%

Multi-channel e-commerce warehouse, after the floor moved from paper labels to scan-based picking.

Inventory accuracy

~98%

Before65–70%
After~98%
0%100%

Retail pharmacy. A system workaround removed and every discrepancy tied to dollars.

On-time, in-full shipping

~99%

Before~60%
After~99%
0%100%

Finished-goods warehouse. Dead stock cleared and about 60% of the space reopened.

Orders shipped per day

~500

Before~200
After~500
0500

Mail-order pharmacy. Ad hoc receiving replaced with put-to-light, lot and expiry capture, and scan shipping.

Read the case files

Proof from the messy part.

Six engagements: what was wrong, what changed, and what it shipped.

Keep scrolling to move down the line

Pharmacy

Mail-order pharmacy

Problem

Ad hoc receiving. Every order was handled a little differently.

Fix

PO discipline, tote allocation, put-to-light, lot and expiry capture, scan shipping, and ship-on-date tracking with root-cause follow-up.

~200 → ~500orders per day
E-commerce

Multi-channel e-commerce warehouse

Problem

Manual picking from paper labels.

Fix

Moved the floor to scan-based picking and readied the building for promotions and peak season.

4–5% → 0.03%pick errors, with peak days at about 2× normal volume plus another 60–70%
Manufacturing

Multi-site manufacturing warehouse

Problem

A demand spike strained a plant, an overflow site and two third-party warehouses.

Fix

Aligned shifts with production and tightened carrier and paperwork discipline.

26 loads in 8 hrsfull loads shipped, with about 30 million units on hand
Pharmacy

Retail pharmacy

Problem

Accuracy around 65–70%. A workaround restocked “missing” items, and unscanned fills leaked insurance dollars.

Fix

Removed the workaround, trained staff on what each transaction does, and tied every discrepancy to dollars.

~98%accuracy on a full count about a year later
Warehouse

Finished-goods warehouse

Problem

Dead stock filled the racks while live product sat in the aisles. Too many orders shipped late or short.

Fix

Cleared scrap and dead stock, reset the flow, and traced “missing” boxes back to production labeling.

~60% → ~99%on-time, in-full, with about 60% of the space reopened
Manufacturing

Specialty liquid manufacturer

Problem

A manual plant growing faster than its processes.

Fix

Over about five years: written procedures, bills of materials, an ERP, a bottling line, a temp-based staffing plan, and dock loading planned around major wholesale customers.

Built from scratchERP, bills of materials and a bottling line for a plant outgrowing manual work

Hands-on help across the whole operation.

From the receiving dock to the reporting dashboard.

  • Inventory, warehousing & logistics

    Inventory control from the receiving dock to the shipping door.

    • Inventory accuracy
    • Inventory systems
    • Receiving and storage
    • Pick and pack
    • Fulfillment and shipping

  • Workflow & system design

    Processes people can follow, cleaner handoffs, useful reporting, and automation, including AI, where it fits.

    • Workflow design
    • ERP and system setup
    • Dashboards and reporting
    • Automation
    • Process documentation

  • Projects & implementation

    From planning through go-live and handoff, with one owner for the whole effort.

    • System rollouts
    • Operational launches
    • Process redesign
    • Vendor coordination
    • Project delivery

  • Healthcare & pharmacy operations Specialty

    Processes for regulated environments, with the controls and visibility built in.

    • Pharmacy workflows
    • Patient operations
    • SLA and QA frameworks
    • Partner operations
    • Compliance-conscious processes

Start where your operation is.

Most work starts small. Plenty of clients keep us on once the first fix sticks.

  1. When the problem is unclear

    Diagnostic

    A root-cause review and a prioritized plan to fix it.

    See our approach

  2. When the problem is clear

    Scoped project

    A defined fix, with deliverables and a finish line.

    See engagements

  3. When you need ongoing help

    Fractional support

    Part-time senior operations help, often continuing after a project wraps.

    Talk to us

Movement is not progress.

If it isn’t defined, it can’t be measured. If it isn’t measured, it can’t be improved. We listen to the people doing the work, make the constraints visible, and sequence changes so your team can absorb them. The fix is sized to the problem, never the other way around.

Invenio is led by co-founders Vikash Bhalla and Amreen Grewal. More about us

Tell us what’s not working.

A free 30-minute discovery call to clarify the problem, test whether we’re a fit, and outline next steps. No obligation.

Book a free 30-minute discovery call Send a short note
Phone(604) 283-4699
Emailinfo@invenio.consulting
Invenio ConsultingInventory and operations work for the messy part.
© 2026 Invenio ConsultingVancouver-based. Primarily remote across Canada, with on-site work beyond Vancouver when the scope calls for it.